This is where the slides, videos, and comments/questions thread will be for the 2013 TajRiba in Nairobi, Kenya.
Video and PDF of Slides
Here is the video of the slides with the audio. Didn’t record my face, but I am going to edit an alternate one together with the video I recorded of myself to spruce it up a bit.
Video: UX101 – TajRiba – Erik Flowers on Vimeo
Slides: UX101 TajRiba – Slides PDF
Just imagine you can see me talking (I am going to edit the slides and this video together!):
I mentioned a few resources for people who are just getting started, or aren’t familiar with UX at all. I don’t want to overload anyone, so here are some resources I’d recommend:
- A Project Guide to UX Design: For User Experience Designers in the Field or in the Making
This is a great primer. It’s short, goes through a lot of the basic topics in a level that is easy to understand.
- The Elements of User Experience: User-Centered Design for the Web and Beyond
This is written by the UX master Jesse James Garrett and one of the essential reads for anyone serious about UX.
- The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity
This is by Alan Cooper, one of the biggest proponents of personas and user centered software. This book is a modern classic and essential. This is basically required reading as the entire point of UX is based on this idea that we build for the user, not ourselves or our own internal “inmates.”
- The Essential Persona Lifecycle: Your Guide to Building and Using Personas
Tamara Adlin is another huge, huge proponent of persona usage. This book is a really great way to get started. It has some simple, powerful principles that you can get started using right away, especially concerning ad-hoc personas. This is a very good resource.
- Designed for Use: Create Usable Interfaces for Applications and the Web
There is just something about this book I liked. It’s short, has great examples, and isn’t written at a level where only experienced people can understand it.
These books are great places to start. I think almost all of them are available in digital formats as well.
There are a endless amount of articles out there, but here are a few that I think tap into some of the ideas I was talking about.
- Design is Not Veneer.
Aral Balkan is one of my favorite thought leaders in design. This piece is a fantastic example of looking at design from the perspective that it’s more than just appearance or “form” but that it goes down to the core, the essence, of what something is. If you like Aral’s writing, Google his name for videos and watch a few, they’re fantastic.
- Lean UX: Getting Out Of The Deliverables Business
Jeff Gothelf does a goo job here of showing how rapid iteration and validation can really keep the process moving and accelerate the time it takes to get to a working MVP.
- Service Design Soft Skill Builder: Empathy
Patrick Quattlebaum talks about empathy here and ways we can help recognize it in ourselves and how to practice it.
And obviously, if I were going to recommend my own articles, the one’s I’d say are really relevant to UX101 are:
- UX is not UI
Remembering that UX is not UI is one of the first things that we need to educate people on. The differences are important.
- The Message gets the Medium it Deserves
Marshall MacLuhan says “the medium is the message.” This is the key idea about noise and reducing noise through UX.
- The UX Psychologist
Psychology is essential the science UX is based in. Take a look at it from a different angle by approaching the psychology side first.
- UX Artifacts and Adventure
The deliverable business is something we’re all in, but that doesn’t mean we can have meaning and purpose in what we do.
- Bumping the Lamp
This is a small story about some dedicated people and how they showed that details can make a huge difference.
- Know Your UX Hats
UX teams can be made up of many different roles. This helps take a look at some of those roles and what they can mean.
Experience Mapping, Touchpoint and Critical Experiences
Here is the link the the Adaptive Path “Experience Mapping” PDF: Adaptive Path’s Guide to Experience Mapping. I am attending a conference on this October 3-4, so I’ll be sure to report back, as this seemed to be a topic people were very interested in.
As I think about things from UX101, I’ll add theme here and tweet it out, so you should follow me today https://twitter.com/Erik_UX