How a Persona Neutralizes the Unstoppable Force and the Immovable Object
When a heated battle around a product or feature becomes a stalemate between subject-matter-experts, a persona can fly in and bring the discussion back into focus. But before we jump right in, I’d like to talk about Captain Marvel vs. Superman…
The Flame Malware Infographic for whatisflame.com
Creating a compelling, fun, and educational infographic about the Flame Virus was a UX endeavor that tapped all of my UX skills. It turned out to be a lot more challenging than I had assumed. But more fun, too…
Adapting to Discomfort – The Blind UX
Bad design and experience not only trains users to expect and ignore it, but trains bad designers to keep making bad designs
The Birth of Human Interface Design
Jonathan Ive appointed as new leader of Apple Human Interface Design. A new era of approaching things from human experience, not “user” experience